Video lesson: Own Credit Practices

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Anyone who works directly with buying and selling knows that the collection part is really challenging. And collecting on credit can be even more difficult if you don't have experience or are not familiar with this payment method.

Therefore, if you have recently started selling on credit, but are not cash app database yet fully accustomed to this sales and collection model, this article is for you.

Here at Meu Crediário we receive many questions from people who are just starting out with credit and trying to collect payments effectively. Therefore, we will explain the best techniques, starting from the fact that you already know how to work well with credit analysis . After all, there is no point in collecting payments from customers if you don't know how to sell.

Let's go? Follow the complete reading and prepare your materials for taking notes!

HOW TO COLLECT PAYMENT ON CREDIT?
1. BE CONSISTENT IN YOUR COLLECTIONS:
You need to be aware that charging customers on specific dates brings great results . For example: charging everyone who is currently 5, 15 or 25 days late.

2. NEVER LET THE SELLER CHARGE YOU:
Salespeople are made to sell . Let them focus on selling and always seek to use good people to sell and create strategies to increase sales. Therefore, do not let the salesperson, who has created an entire relationship with the consumer, affect this relationship due to a delay that can be resolved amicably by someone else.

Ideally, the seller “doesn’t know” about these charges. As the old saying goes: every monkey in its own tree.

Working with credit in a chain of stores can be a real challenge for management! That's why we've put together a series of exclusive tips in this e-book for you, the retailer who has more than one point of sale. Download the material from the link below!


3. CONNECTION AND TIMETABLE IS A THING OF THE PAST:
You can even put effort into collecting over the phone and have some success, but without a doubt, this success is very small compared to SMS, WhatsApp and self-service platforms.

Here at Meu Crediário we charge via SMS and will soon migrate to WhatsApp in a fully automated way. We know that customers wait to respond to messages when it is most convenient for them and this is very important to take into account.

We have people who make deals in the early hours of the morning and also make payments via Pix at the same time. In other words, many people leave their life's issues to be resolved in their free time and you can't keep someone glued to WhatsApp to resolve this type of problem. So, let technology do it for you.

EXTRA TIPS:
Hire a specific system to handle your billing: In addition to being cheaper, more reliable and safer for your business, having the help of a company focused on providing this type of service will avoid some headaches that may arise in the future.
Furthermore, companies like Meu Crediário aim to increase the competitiveness of your store, generating the best results on the market for you. Our goal is to contribute to the happiness of both the customer and the store's salesperson.
Know your customers: Before you start billing, it’s important to understand your customers and their needs . This will help you determine the best billing approach.
Keep accurate records: Keep an accurate and up-to-date record of all credit transactions and payments. This will help prevent errors and mistakes when collecting payments.
Communicate clearly: Make sure all information about payments and due dates is communicated clearly and accurately to your customers.
We hope that all of these points will be useful for you to master any type of credit need. By following these tips, you will tend to be increasingly successful and have fewer and fewer headaches related to collections.

Did you enjoy learning more about this? Contact our team of experts and find out how Meu Crediário can transform your business.