Chatbots in social networks
Posted: Thu Jan 23, 2025 4:45 am
Social media is another important channel for using chatbots. They allow you to automate newsletters, send articles, promo codes, or personalized offers. For example, if a user has not purchased a course, after a certain period of time, the bot can offer them a personalized discount.
However, there are some limitations. In Meta (Facebook and Instagram), chatbots only work within a 24-hour “window.” This means that after 24 hours, you cannot initiate communication with a user without their consent. taiwan email list In contrast, Telegram and Viber do not have such limitations, which makes these platforms more convenient for businesses.
Will chatbots replace marketers?
Chatbots are developing very quickly, but they are not yet able to completely replace humans. For example, voice assistants like Siri or Google Assistant sometimes respond incorrectly. Similarly, chatbots can make mistakes or provide ambiguous answers.
However, the progress in this area is impressive. Modern tools, such as ChatGPT, allow you to create complex solutions that automate routine processes. They are becoming more and more sophisticated and their capabilities are increasing.
For now, marketers can rest assured that there is still plenty of work for us to do. But at the same time, we must keep an eye on the development of these technologies, because they are the future.
However, there are some limitations. In Meta (Facebook and Instagram), chatbots only work within a 24-hour “window.” This means that after 24 hours, you cannot initiate communication with a user without their consent. taiwan email list In contrast, Telegram and Viber do not have such limitations, which makes these platforms more convenient for businesses.
Will chatbots replace marketers?
Chatbots are developing very quickly, but they are not yet able to completely replace humans. For example, voice assistants like Siri or Google Assistant sometimes respond incorrectly. Similarly, chatbots can make mistakes or provide ambiguous answers.
However, the progress in this area is impressive. Modern tools, such as ChatGPT, allow you to create complex solutions that automate routine processes. They are becoming more and more sophisticated and their capabilities are increasing.
For now, marketers can rest assured that there is still plenty of work for us to do. But at the same time, we must keep an eye on the development of these technologies, because they are the future.