The advantages of a smartphone over a cell phone
Posted: Sun Dec 22, 2024 8:30 am
For companies that value mobility in their teams and have employees working from home, VoIP for mobile devices is essential. In addition to reducing costs, it allows teams to stay connected from anywhere in the world.
In addition, all the familiar VoIP features can also be used on any device. Here at ligue.me we offer VoIP plans with features such as IVR, call recording and call queues. Click here to find out more details about our plans.
URA
Also known as an audible response unit, this technology allows companies how to get usa phone number to automate their service network. Through virtual service, it is possible to offer solutions to questions, queries and other types of services without the need for a human. This allows for greater agility in controlling service queues, through filtering and directing services.
Integration with CRM platforms
Customer Relationship Management (CRM) is an ecosystem that integrates various tools, such as Telephony, Email, LiveChat, and Marketing. CRM gathers information about all customers acquired throughout their journey with the company, from the first contact, first purchase, complaints, suggestions and contacts made and received with any sector and department of the company.
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Since the technology is done over the network, it is possible to integrate your database with other digital platforms, such as CRM. Through this connection, it is possible to extract and compare the data received. With centralized data, all information can be centralized in the system, offering greater agility and assertiveness in decision-making during service. Remember that one of the primary requirements for a good service evaluation is the time spent resolving the demand, which is why this solution is so useful and used today.
Greater mobility
The great advantage of VoIP technology is the possibility of making calls and conferences from anywhere, requiring only a device connected to the internet. With the increase in remote work, technology has become even more important, enabling teams to continue to connect even when they are away.
Agility in team scalability
With VoIP, companies can relocate teams without major investments in infrastructure, since unlike PBX technology, digital telephone exchanges offer fast and agile expansion at a reduced cost. For expanding companies, VoIP becomes essential, since it offers the creation of new extensions, and can be adapted according to the company's time and needs.
These are just some of the advantages offered by VoIP technology. ligue.me has a highly available cloud platform, offers excellent VoIP service, and has a team of experts prepared to develop the best communication strategy for your company. Contact us and find out more!
In addition, all the familiar VoIP features can also be used on any device. Here at ligue.me we offer VoIP plans with features such as IVR, call recording and call queues. Click here to find out more details about our plans.
URA
Also known as an audible response unit, this technology allows companies how to get usa phone number to automate their service network. Through virtual service, it is possible to offer solutions to questions, queries and other types of services without the need for a human. This allows for greater agility in controlling service queues, through filtering and directing services.
Integration with CRM platforms
Customer Relationship Management (CRM) is an ecosystem that integrates various tools, such as Telephony, Email, LiveChat, and Marketing. CRM gathers information about all customers acquired throughout their journey with the company, from the first contact, first purchase, complaints, suggestions and contacts made and received with any sector and department of the company.
"Since the technology is done over the network, it is possible to integrate your database with other digital platforms, such as CRM. Through this connection, it is possible to extract and compare the data received. With centralized data, all information can be centralized in the system, offering greater agility and assertiveness in decision-making during service. Remember that one of the primary requirements for a good service evaluation is the time spent resolving the demand, which is why this solution is so useful and used today.
Greater mobility
The great advantage of VoIP technology is the possibility of making calls and conferences from anywhere, requiring only a device connected to the internet. With the increase in remote work, technology has become even more important, enabling teams to continue to connect even when they are away.
Agility in team scalability
With VoIP, companies can relocate teams without major investments in infrastructure, since unlike PBX technology, digital telephone exchanges offer fast and agile expansion at a reduced cost. For expanding companies, VoIP becomes essential, since it offers the creation of new extensions, and can be adapted according to the company's time and needs.
These are just some of the advantages offered by VoIP technology. ligue.me has a highly available cloud platform, offers excellent VoIP service, and has a team of experts prepared to develop the best communication strategy for your company. Contact us and find out more!