Example of quick messages on WhatsApp Business:

[Dimaeiya333]

Some of the frequently asked questions may be about the prices of your products, opening hours or payment methods, so it's time to configure your answers.


Opening hours: “Antojitos Street Food is open from 6:00 p.m. to 11:00 p.m., and you can place orders online until 12:00 a.m.”

Prices: “We are excited that you are interested in trying our products! To find out the prices and details of our menu, just take a look at our catalog that you can find on our profile.”

Payment methods: “We accept cash payments in local currenc accounting directors email address y and foreign currencies, debit and credit cards (from $50).”

How to use WhatsApp Business for your brand or business

Please note that automated messages can be designed to your liking, with emojis, etc. but will only be sent if you have an active internet connection.

How to connect WhatsApp Business to your computer?
If you want to continue your conversations from your computer and manage the app from there, all you have to do is enter WhatsApp web (official website) in your browser and by scanning the QR code you will see your app content on your PC.

How to use WhatsApp Business for your brand or business

How to use WhatsApp Business to get insights about your business?
WhatsApp Business offers some data related to the volume of interactions they have had, such as: messages received, read, sent, delivered, etc.

Get insights and track your conversations by logging into the app, then clicking the “3 dots” icon in the top right corner, go to “Company Tools” > click the 3 dots again in the top right to bring up the “Statistics” option and view the data.

How to use WhatsApp Business for your brand or business

What is the point of knowing this data? It will help you evaluate whether you need to convert your current account into a WhatsApp Business API account.

What is the difference between WhatsApp Business and WhatsApp Business API?
WhatsApp Business API helps you optimize communication with your customers, with which you can integrate other platforms with this application, such as a sales CRM or customer service software, etc.

Perhaps when you wanted to consult through a store's WhatsApp link, you noticed that it didn't send you to the direct chat, but instead previously showed you different options.

Well, that's what switching to WhatsApp Business API is all about. Although this one has a cost and the other is free, this one was designed for medium and large companies looking to communicate with their customers at scale.

Because if you are a company that receives a lot of messages on WhatsApp, it is time to have a “Single-channel” approach with WhatsApp Business API to help you organize all conversations in a single interface regardless of where they started their search, whether by email or other social networks. For example, you can classify the options by direct purchase, consultation, customer service, returns, etc. so that your customer can make their choice.

WhatsApp Business API has the ability to work from multiple devices, but WhatsApp Business only works on a single device.

Which app is better?

This will depend on the objectives and size of your business. WhatsApp Business is normally used for companies that are just starting out and whose daily messaging traffic is not that high.

Now, as the volume of messaging grows, it is time to use WhatsApp Business API to offer better solutions and good service.

Useful WhatsApp Business Tools
WhatsAuto
WhatsAuto allows you to create a Chatbot as a solution to create better automatic responses, schedule them, activate and deactivate them very easily. To get it for free, go to the Play Store and download it (only on Android phones), you don't need technical knowledge or coding to connect to the application.

Cleanup for Business WhatsApp
If you don't want to manually delete old WhatsApp files or chats, this tool does it for you. It's very easy to use, you can choose to delete multiple files, videos, audio files, images, etc. and it works even when you don't have an internet connection.

Status Saver for WhatsApp
It helps you manage your WhatsApp Business contact list, i.e. merge duplicate contacts, you can import contacts from your WhatsApp to your iPhone, and connect without adding them as contacts.