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Appier AiDeal Webchat: Predict consumption intentions and improve on-site conversions

Posted: Tue Jan 21, 2025 3:59 am
by Rina7RS
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1 minute read

customer conversion
With the help of AI technology, chatbots continue to evolve. In addition to becoming australia phone number data more approachable, they also have a personality similar to real people and are more intelligent. As more and more companies choose to adopt chatbots to meet their customer service needs, they must consider a question: How to choose the best chatbot for your own brand?

Appier believes the answer is simple: First, brands must identify their needs and then identify the chatbot that best meets their needs from the various options on the market.

As a software-as-a-service (SaaS) company with artificial intelligence (AI) at its core, Appier is committed to developing solutions that help brands interact with customers and promote conversions. Appier's chatbot solution can be deployed on brand websites to help push consumers to the next stage of the customer journey.

Introducing AiDeal Webchat
AiDeal is Appier's conversion optimization marketing cloud solution. Its unique selling point (USP) is the ability to predict customer psychology, and is currently being used to assist brands in sending online coupons and other incentives, allowing brands to more effectively identify themselves. Retain hesitant customers and promote conversion of hesitant customers. Now, Appier has launched the AiDeal Webchat function, which can be deployed on brand websites to help brands predict the intentions of each visitor and send the most appropriate website chat messages according to their needs.

Everyone has the experience of interacting with a website’s customer service chat room. For example, after clicking a link to enter the website, the website will immediately pop up a chat window asking if it can help you. At this point, you close the chat window so that you can browse the website without interruption, but if you go to another page, the chat window will pop up again. In this case, website customer service chat rooms act like overly enthusiastic store clerks, preventing customers from browsing the merchandise.