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Even in retail and large

Posted: Sun Dec 22, 2024 6:56 am
by rochon.a111.9
survive the growing challenge against Amazon and the like,
to encourage consumers to purchase offline,
create relationships with customers , following a customer-oriented approach.
Today, however, thinking of online and offline as two completely vietnam phone number example separate worlds is inconceivable. -scale distribution, it is necessary to think of an omnichannel presence , which contributes to connecting offline with online without any friction on the part of customers, through the use of digital channels such as social media, websites, newsletters, advertising and so on.

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Why customer engagement in large-scale retail trade is so important
A strategy focused on customer engagement , especially in the world of large-scale retail trade, has as its main objective that of providing the customer with a positive experience .