Consider how to approach users anticipated measures
Posted: Sun Jan 19, 2025 8:18 am
Finally, consider the approach needed to increase customer consideration based on the customer journey created for each user state.
As an example, take a look at the scenario design diagram at the beginning again.
Scenario design examples for store users
① Encourage customers to download the app by posting notices, flyers, and speaking to them when they visit the store
② Once the user downloads and launches the app, use peru email address an in-app message to encourage them to register as a member
3) After registering as a member, an in-app message will be sent requesting that users register their favorite stores.
④After registering a favorite store, push notifications are sent to give coupons that can be used at the store, encouraging customers to visit the store.
⑤After arriving at the store, ask the customer to show their app membership card when making a purchase.
⑥ Add points to membership cards to further increase motivation to return to the store.
Of course, you also need to consider what to do if there is no response to each approach.
That is the "NO" part of the approach point.
As an example, take a look at the scenario design diagram at the beginning again.
Scenario design examples for store users
① Encourage customers to download the app by posting notices, flyers, and speaking to them when they visit the store
② Once the user downloads and launches the app, use peru email address an in-app message to encourage them to register as a member
3) After registering as a member, an in-app message will be sent requesting that users register their favorite stores.
④After registering a favorite store, push notifications are sent to give coupons that can be used at the store, encouraging customers to visit the store.
⑤After arriving at the store, ask the customer to show their app membership card when making a purchase.
⑥ Add points to membership cards to further increase motivation to return to the store.
Of course, you also need to consider what to do if there is no response to each approach.
That is the "NO" part of the approach point.