As Chief Analytics Officer (CAO) of OPT, Inc., which was listed on the First Section of the telegram number database Tokyo Stock Exchange last fall, Saito is exploring new concepts for utilizing big data in various fields, including marketing. We discussed how data science and big data analysis will impact current business models and contribute to innovation. He also shared information about OPT's business and the activities of its Data Science Lab. The moderator, AICOS Principal Senoo, has previously discussed the revolutionary changes in business models brought about by big data through seminars such as this one, and the session covered a wide range of business value, not only in B2C but also in B2B.

For a secretary in an organization to handle all telephone matters automatically. After automatically answering and responding to a customer's call, the software plays a welcome message and then guides the caller to connect to the person or department in question. In the event of no answer or if the internal line is busy, the caller can talk to the operator and request additional information or be directed to the next destination by the operator. This service is capable of providing different structures based on customer needs and can be implemented as desired.