In this article, we'll look at what you need to keep in mind before sending reminders to your beauty salon clients and provide examples of text messages.
What reminders won't be missed by beauty salon clients
In every beauty salon there are cases when a client misses their appointment or is very late - this becomes unpleasant news. Such situations should be anticipated and always act in advance: remind the client about the appointment so that they definitely do not miss their visit. Most of us start our morning by checking messages, and then periodically look at them during the day. This is why you should pay special attention to text reminders. They are convenient and effective, and also great for your busy clients who are unable to answer the phone.
In this article, we'll look at what you need to keep in uae mobile phone number list mind before sending reminders to your clients and provide examples of text messages.
Personalized reminders
In order for the client to feel comfortable and understand that they are remembered and cared for, it is necessary to use personalization in mailings. This may be not only the name, but also the number of bonuses on the card, the date of the next visit and similar variables. If you add a contact name to the message, this increases the likelihood that the client will notice the reminder, and this will also positively affect their attitude towards your brand.
Personalization can attract customers who value personalized recommendations to engage with you. So something as small as adding a customer's name at the beginning of a message can make a big difference in how they respond to your message.
Personalized push message to the client
Once you've completed the personalization work, you need to think about other details that will engage the customer and make the appointment reminder stand out.