8 points to have a successful B2B ecommerce

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customer magnet
In Brazil, the online sales sector (ecommerce) is developing and growing every day. This is due to the convenience (in some cases, a necessity) of not having to pay for a physical space, in addition to maintenance costs being reduced and having the availability of an online store 24 hours a day selling for you.

In the B2B market, it is common for those responsible for purchasing to only have time to prepare quotes after business hours, or at times when their sales department is busy with other demands, such as closing orders.

Some tools solve this obstacle and your customers can request a quote at honduras whatsapp database time of the day. This practicality will be the reason they choose to buy from your company in many cases.

Last year, online sales reached a value of more than R$161 billion in Brazil alone, and growth of more than 10% is expected for this year.

For your ecommerce to progress, it is necessary to carry out planning and have the entire structure that makes your virtual store viable. If your website does not offer a practical experience, where the user finds information in just a few clicks, it is likely that they will not choose your company when making a purchase.

We have prepared some tips for companies that are starting to set up their virtual business

Summary
Customer contact
Planning your ecommerce
Social media
Payment methods for your customers
Cost reporting
Update your ecommerce
Marketplaces
Mobile
Customer contact
Contact with the customer after purchase is essential, as one of the main reasons why customers no longer buy from online stores is precisely the difficulty in contacting the company. If possible, provide a chat.

Planning your ecommerce
Carefully plan your new venture, define the mission, objective and values ​​in the same way as is done in a physical company.

Social media
Having your online store on social media platforms like LinkedIn, Instagram, and Facebook is almost a must these days. Of course, it’s very important to understand where your audience is. In the case of B2B ecommerce , LinkedIn is the channel that should contain most of your content.

This direct contact with your consumer allows for faster dissemination of campaigns and promotions, in addition to strengthening your company's brand.

Payment methods for your customers
Make several payment methods available to your customer. A variety of options and ways to pay makes your customer more likely to make purchases, in addition to showing credibility.

Cost reporting
Define the costs of creating a B2B ecommerce , such as website assembly and programming, maintenance, and the tools that will be contracted for your digital business.

It is also necessary to visualize the costs of inventory and logistics expenses, depending on the delivery method used and how all these expenses will be covered.