What is the purpose of an ERP or PGI?
Posted: Sat Apr 19, 2025 7:06 am
Indeed, in a company, each department often has its own systems. However, with ERP software, all information is accessible on a single platform.
In fact, organizations adopt an ERP system for a variety of reasons. For example, they may want to increase sales volume or streamline internal operations. For example, a recent study showed that an ERP system can reduce production costs by 20% by improving process visibility and optimizing planning. Similarly, 80% of SMEs that adopted a cloud ERP system saw significant improvements in operational efficiency. However, an ERP system can also be considered to reduce costs.
Therefore, it is often the finance and operations portugal phone number lead departments that benefit most from an ERP system. However, all departments within a company benefit from good ERP software, including human resources, marketing, and sales, for example.
Try Monday CRM
What does CRM mean?
CRM stands for Customer Relationship Management . CRM is a management software that allows you to gather and manage all information related to your relationships with your customers, leads, and prospects in one place. Like an ERP , CRM software is a tool for managing interactive processes. However, unlike an ERP, a CRM doesn't focus on a company's internal processes. Instead, the best CRM software helps salespeople, as well as marketing and customer support teams, deliver the best possible experience to their customers.
What is the purpose of a CRM?
A good CRM tool offers an intuitive interface and ample storage space for everything related to a company's prospects and customers. This allows you to gather all call logs, text messages, emails, and meeting notes, as well as all associated documents such as quotes and purchase orders, on a single platform. Finally, CRM software also serves as a task management system for each customer, lead, or prospect.
Since it is a digital database that gathers all interactions with its customers, a CRM will provide detailed information that will help marketing and sales teams refine their sales funnel .
Understandably, both ERP and CRM software are important tools for organizations of all types. But to get the most out of them, you need to know which type of system is best suited to a given task, process, or department.
In fact, organizations adopt an ERP system for a variety of reasons. For example, they may want to increase sales volume or streamline internal operations. For example, a recent study showed that an ERP system can reduce production costs by 20% by improving process visibility and optimizing planning. Similarly, 80% of SMEs that adopted a cloud ERP system saw significant improvements in operational efficiency. However, an ERP system can also be considered to reduce costs.
Therefore, it is often the finance and operations portugal phone number lead departments that benefit most from an ERP system. However, all departments within a company benefit from good ERP software, including human resources, marketing, and sales, for example.
Try Monday CRM
What does CRM mean?
CRM stands for Customer Relationship Management . CRM is a management software that allows you to gather and manage all information related to your relationships with your customers, leads, and prospects in one place. Like an ERP , CRM software is a tool for managing interactive processes. However, unlike an ERP, a CRM doesn't focus on a company's internal processes. Instead, the best CRM software helps salespeople, as well as marketing and customer support teams, deliver the best possible experience to their customers.
What is the purpose of a CRM?
A good CRM tool offers an intuitive interface and ample storage space for everything related to a company's prospects and customers. This allows you to gather all call logs, text messages, emails, and meeting notes, as well as all associated documents such as quotes and purchase orders, on a single platform. Finally, CRM software also serves as a task management system for each customer, lead, or prospect.
Since it is a digital database that gathers all interactions with its customers, a CRM will provide detailed information that will help marketing and sales teams refine their sales funnel .
Understandably, both ERP and CRM software are important tools for organizations of all types. But to get the most out of them, you need to know which type of system is best suited to a given task, process, or department.