Setting up Facebook Messenger for Business
Posted: Sat Apr 19, 2025 5:47 am
Every Facebook Page provides access to Messenger. If you don't have a Page yet, this article explains how to create one .
1. Make sure Messenger is activated
Normally, Facebook Messenger is enabled by default when you create a Page, but it's best to check that this is the case:
Go to the General section of the Page settings.
Next to Messages, make sure the option "Allow people to contact my Page privately argentina phone number data by showing the Message button." is enabled.
Option to enable Messenger in Facebook Page settings
2. Create a Facebook Messenger username and URL
To change your username, click here .
3. Add a Send Message button to your Page
Next, you need to add a button to your Page inviting people to send you a message.
To do this:
Click + Add button below your Page's cover photo. If your Page already has a button, you can click Edit button to make the appropriate changes.
Select Send a message, then click Next.
In step 2, select Messenger, then click Finish.
Add a button to a Facebook Page
4. Write a welcome message
A welcome message is a personalized message the customer receives when they open a conversation with you. This message appears before they send their own.
How to write a welcome message for Facebook Messenger:
Go to Page settings, then select Messaging.
Scroll down and enable the Show welcome message option.
To customize the message, click Edit.
Select Add Client Name. This option allows you to include personalized elements in your message, such as the client's name, a link to your Facebook Page or website, or your business phone number.
1. Make sure Messenger is activated
Normally, Facebook Messenger is enabled by default when you create a Page, but it's best to check that this is the case:
Go to the General section of the Page settings.
Next to Messages, make sure the option "Allow people to contact my Page privately argentina phone number data by showing the Message button." is enabled.
Option to enable Messenger in Facebook Page settings
2. Create a Facebook Messenger username and URL
To change your username, click here .
3. Add a Send Message button to your Page
Next, you need to add a button to your Page inviting people to send you a message.
To do this:
Click + Add button below your Page's cover photo. If your Page already has a button, you can click Edit button to make the appropriate changes.
Select Send a message, then click Next.
In step 2, select Messenger, then click Finish.
Add a button to a Facebook Page
4. Write a welcome message
A welcome message is a personalized message the customer receives when they open a conversation with you. This message appears before they send their own.
How to write a welcome message for Facebook Messenger:
Go to Page settings, then select Messaging.
Scroll down and enable the Show welcome message option.
To customize the message, click Edit.
Select Add Client Name. This option allows you to include personalized elements in your message, such as the client's name, a link to your Facebook Page or website, or your business phone number.