Our Verdict: BigCommerce vs. WooCommerce: Which Should You Choose?
Posted: Sun Apr 06, 2025 9:16 am
WooCommerce also offers support forums where you can chat and get advice from other WooCommerce users and experts.
However, since WooCommerce is a self-hosted platform, they are limited in their personal customer support. They do offer live chat and you can submit a support ticket, but you cannot get support via phone, email, or social media. Also, any issues you have regarding your server will be the responsibility of your WooCommerce hosting provider . The same goes for any WooCommerce themes and extensions, support would be provided by the developers of those products.
Winner : BigCommerce
BigCommerce and WooCommerce are both incredibly powerful platforms for chinese overseas europe database starting your online store; which one you choose comes down to personal preference.
If you want to quickly set up an online store and don’t have to manage any of the technical aspects, BigCommerce might be the perfect option for you. Since BigCommerce is a fully hosted solution, there’s not much you need to worry about. Most of what you need is already installed, so you can sign up and start selling in no time.
The only downside is that you don’t have full control or ownership of your website. You’ll also have to pay a little more per month than you would with WooCommerce and WordPress.
If you're still not convinced, check out our guide on BigCommerce alternatives .
On the other hand, if you want to have full control and ownership of your online store, go with WooCommerce . Since it runs on WordPress, the customization is endless; you can create exactly the type of online store you need with all the features you want. Plus, the cost is much more affordable for users who are just starting out.
However, since WooCommerce is a self-hosted platform, they are limited in their personal customer support. They do offer live chat and you can submit a support ticket, but you cannot get support via phone, email, or social media. Also, any issues you have regarding your server will be the responsibility of your WooCommerce hosting provider . The same goes for any WooCommerce themes and extensions, support would be provided by the developers of those products.
Winner : BigCommerce
BigCommerce and WooCommerce are both incredibly powerful platforms for chinese overseas europe database starting your online store; which one you choose comes down to personal preference.
If you want to quickly set up an online store and don’t have to manage any of the technical aspects, BigCommerce might be the perfect option for you. Since BigCommerce is a fully hosted solution, there’s not much you need to worry about. Most of what you need is already installed, so you can sign up and start selling in no time.
The only downside is that you don’t have full control or ownership of your website. You’ll also have to pay a little more per month than you would with WooCommerce and WordPress.
If you're still not convinced, check out our guide on BigCommerce alternatives .
On the other hand, if you want to have full control and ownership of your online store, go with WooCommerce . Since it runs on WordPress, the customization is endless; you can create exactly the type of online store you need with all the features you want. Plus, the cost is much more affordable for users who are just starting out.