The importance of knowing how to prioritize tasks
Differences between important and urgent activities
Benefits of knowing how to prioritize tasks
Are you overwhelmed managing your team? Download our flowchart and learn how to delegate tasks now!
Task prioritization tools
1. GUT matrix for task prioritization
2. RICE Priority Matrix
3. Basic Matrix for Prioritizing Tasks
Movidesk System (Zenvia Service): the ideal tool for prioritizing tasks in your company!
Do you have the feeling that your team's work could be more productive, that there isn't enough time to handle all the demands, and that deliveries are always late? If the answers were yes, you urgently need to know how to prioritize tasks .
In general terms, we can say that task prioritization is an moj database practice that aims, among other things, to organize the company's day-to-day activities . This is done based on strategic categorization. The objective, therefore, is to put things in order, optimize internal processes and minimize cases of possible delays.
See the following topics and learn how to prioritize tasks in the company!
The importance of knowing how to prioritize tasks
Knowing how to prioritize tasks seems easy in theory, but difficult in practice, right? We hear that organization is essential, that we should organize our routine and control the clock.
But how can you do all this in your day-to-day work at the company, when you need to do multiple things at the same time? In addition, of course, to dealing with the pressure to achieve good results!
As much as it may seem like something extremely complicated to put into action (and it really is), it is necessary to emphasize that knowing how to prioritize tasks is, indeed, a very important practice , which needs to be pursued with determination.
That's why you're here, right? Such an initiative directly impacts your team's productivity , making processes more organized and helping to meet deadlines. From a performance standpoint, it helps improve efficiency and, consequently, results.
And to further improve productivity in your team, especially in customer service , access the banner below and check out the best practices in our e-book!
Movidesk - E-book - Productivity in customer service teams and professional engagement
Differences between important and urgent activities
One of the basic principles of the strategy of prioritizing tasks is to distinguish what is important from what is urgent . How do you do this? Through a careful analysis of the activities and the use of the tools that we will show throughout this article.
From this perspective, tasks considered urgent should always take precedence over those characterized as important. Some criteria, therefore, must be observed, such as:
The deadline, that is, the deadline for delivering the project;
The level of urgency regarding a business opportunity that cannot be missed;
The degree of complexity of executing the task;
The strategic nature of management, which may consider that what is most urgent is not always most important.
Benefits of knowing how to prioritize tasks
In short, it is pertinent to state that knowing how to prioritize tasks can offer many benefits to the company's work routine and, mainly, to its employees.
The main one, without a doubt, is increased productivity . There is also task optimization, which allows your team to produce more in less time . We could also mention meeting deadlines on time, which increases internal and external trust, avoids wasted opportunities, etc.
Prioritizing activities, therefore, is a clear sign of organization and efficiency. As you may have noticed, it serves to prevent bottlenecks, deviations, accumulations, delays, and other demand management sins in the corporate environment, whether in large companies or SMEs (small and medium-sized enterprises).
Therefore, it is essential that managers know how to delegate tasks well .
With this in mind, we have gathered the main points of task delegation in a flowchart. This way, you will be able to objectively visualize all the steps necessary to coordinate your team in relation to the division of activities.
The secret to prioritizing tasks and building a high-performance team
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