Service is service, product is product, and in the end everything is bought from people. Business meetings are the basis for the effective operation of many companies. When working remotely, it is worth encouraging customers to meet, this time online. Even if you cannot perform the service at the moment, at least many things can be explained, discussed, planned. Thanks to this approach, you will be one step ahead of the competition.
Zoom.us gives you the opportunity to connect online : audio calls, video calls or even smooth screen sharing. This type of meeting, when we see the emotions of the other person, when we look at one screen together, is much more effective than the best phone call. So why Zoom.us and not, for example, Skype? The answer consists of several points:
excellent connection quality, even with a weak connection,
the ability to invite to a meeting by sending a link,
simple and free mobile application,
easy organization of meetings with many people,
the ability to record the entire meeting,
"lightness" of the application, not affecting the load of the computer or smartphone.
Is this online meeting app free? Yes, although it has some limitations in this version. If you are meeting with two people, the system has no limitations. If you are meeting with a larger group (3+), the length of the meeting is limited to 40 minutes. If this does not bother you, then feel free to use the free version. Otherwise, it is worth buying the paid version, which costs about $20 per month.
Remote work has its own rules, so it is very important to automate the process of dividing tasks - Google Calendar is perfect for this role. One of its greatest advantages is that after sharing data with the team, you have mutual russia telemarketing data access to it. This is especially useful in situations when you do not know whether a given employee is at work today, because, for example, you need to arrange something with them.
Recommended software: Google Calendar
This tool allows you to invite others to online meetings - they receive a notification that they can accept or decline. With its help, regardless of the number of tasks on a given day, you will definitely not miss anything! If you do not use Google Calendar in your company, you should definitely try this form of planning.
Online conversations with customers – User.com, Smartsupp
If a customer cannot or will not visit you in the office, it is worth expanding online communication paths. Companies usually have the option of communicating by phone, sending an email or filling out a contact form. Additionally, I recommend expanding your website or online store with the so-called Live Chat . The new channel will be another differentiator in relation to the competition, and customers will feel pampered. According to research, the conversion of people who have been well served by Live Chat is definitely higher than "quiet" users.
Since there have already been extensive blog posts (and even videos) about this customer service model, I am linking them directly:
Edit PDFs in Canva
Remote work requires frequent exchange of documents - offers, presentations, reports, etc. The files sent very often have a PDF extension. This format has many advantages, such as the relatively small size of the file, the lack of errors when displaying it, and the ease of printing. However, the problem arises when you want to make a quick edit in such a file - whether it is to update a photo, add a comment, or change some information.
In such situations, the ability to edit PDF documents in Canva is very useful. After importing the file, you can modify individual elements - such as images, texts, font layout, shapes, etc. What's more, you can enrich the document with various graphic elements from the database provided in the program. After editing, the file can be saved as a PDF, but it can also be converted to another format.
You can also use Canva in other areas of remote work, creating attractive graphics for advertisements or offers, and preparing presentations or reports, for example. And let's not forget that it's a free solution.
Signing contracts online - Adobe Sign
Is it possible to legally and safely sign a contract online? Yes, it is. What's better, you and your contractors do not need any security key to do so. Adobe Sign allows you to prepare, send and track changes to a document requiring a signature. Approval is done via a convenient and modern digital signature associated with an email address. This type of signature is binding and compliant with the law of all industrialized countries.
Each transaction on the contract is recorded, and ultimately all parties receive a signed document. Additionally, automation can be introduced, such as a reminder of the expiration date of a given contract. The document can be prepared so that your contractor can fill in or mark the indicated fields. This allows you to streamline business processes, all without leaving home!
17 tools for remote work, not only for times of plague
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