Many entrepreneurs are slow to realize that their product or service is not competitive and wait until it is too late to take action. Often the drop in sales is temporary, but to ensure that this is really the problem, it is essential to keep an eye on the numbers.
Sales are the main indicator that should be measured every day . For those who are already losing sales or don't want that to happen, it's best to learn new tricks – and fast!
To do this, we have gathered some points that you should analyze about your products or services to better understand the drop in sales and how to improve your sales process, check it out!
What to analyze when sales are not going well
1) Is there demand for the product or service?
Demand is the quantity of a product or service that consumers are willing to buy. When demand is greater than supply, prices tend to rise as consumers are willing to pay more for a particular item .
Ideally, you should have demand, that is, consumers interested in czech republic phone number lead consuming your products or services, but you should have some differentiation in relation to the competition. This way, you can stand out and attract new consumers.
2) Does the product or service address the public's pain points?
The audience's pain point is one of the essential things to understand when dealing with marketing. When an item can solve a pain point or problem for a specific audience, its sales become much easier.
Understand how your product or service can help your audience and use it to your advantage . The pain can range from saving money to relaxing a little at the end of the day, it all depends on what your company has to offer.
3) Is the product or service priced correctly?
Incorrect pricing is one of the biggest mistakes new entrepreneurs make and one that directly affects a company's revenue. A product with a price that is too high or too low can interfere with consumers' perception of quality.
4) Are the payment methods appropriate?
What is the social class of your consumers? Is the value of your products or services considered high or low by them? If it is high, it is essential that you provide appropriate payment methods, such as credit and installments.
If you sell in person, it is important to have a variety of payment options, such as credit and debit card machines and Pix, so you don't lose the sale due to a lack of physical cash or change.
5) Does the company have acquisition channels activated and in operation?
What are your company's acquisition channels? Are you present online and offline? Do you do inbound and outbound marketing? Do you have an active channel or just an inbound one? You don't need to be present on all channels and social networks, but it is essential that the channels you choose are fully operational, responding to customers, answering potential questions and, of course, making sales!
6) Is the product or service being communicated effectively?
Marketing is another factor that is directly related to sales . Remember the saying that out of sight, out of mind? So, if you want to sell more, you need to invest in effective communication with your customers, so that you can offer promotions or launch new products.
7) Is there a structured and tested sales process?
Selling does not mean that you have a structured and tested sales process. Therefore, evaluate the company's internal organization, as it identifies points that can be improved, in addition to optimizing the work of the sales team. Structuring processes reduces risks and unnecessary expenses throughout the customer's purchasing journey.
I've gone through all these points, now what?
If all the answers to these questions were negative, it may be time to give up on the product or service and move on to a new opportunity. However, if there is any possibility of improving any of these 7 points, go for it because it is still possible to reverse the situation.
Making money is the engine of business: what to do when sales are not going well
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