PowerZAP WhatsApp API for Bitrix24: more stable, secure and with better support

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With over 2 billion active users worldwide, WhatsApp has become one of the most important networks for those who want to sell more. That's a lot, isn't it? Now, imagine this channel converting even more when integrated into your CRM with Powerzap Whatsapp Api .

When a lead receives a personalized message on WhatsApp, the likelihood of becoming a customer is much higher, as the channel helps to strengthen contact and bring the company closer to the customer.

Using the app based on a sales funnel , sending the right message at the right time, can be the key to closing a deal. By using it, the sales team optimizes customer service, in addition to generating relevant information for commercial management.

To optimize the use of WhatsApp, it is important to integrate it with CRM software to centralize contacts and information, monitor customer engagement with the company and track metrics.

Without a CRM, managing operations becomes much slower and more laborious!

Here at Br24, we have developed a solution that has already helped more than 10,000 customers integrate WhatsApp with Bitrix24.CRM , and now we have something new that has come to further improve the daily lives of those who use WhatsApp in their business.

Keep reading the article to find out more!

What is PowerZAP WhatsApp API for Bitrix24?
Without a CRM, companies lose sales processes , business intelligence and are left without a database. By integrating WhatsApp with a CRM , we add value to customer relationships, providing a great opportunity to capture leads, sell more and build customer loyalty.

PowerZap WhatsApp API is an application created by Br24, which is available in the Bitrix24 marketplace for all users with commercial plans of the platform.

The application is responsible for connecting the function of sending and receiving messages to the CRM functions of Bitrix24.

With it, it is also possible to use Bitrix24.CRM automations, send and read messages from the Bitrix24 chat itself , thus carrying out all contact without leaving the platform, centralizing communication and maintaining a history of conversations for each lead/client.

You can also manage queues, distribute and transfer conversations between teams, all with just one WhatsApp number.

Discover the main differences between PowerZap WhatsApp API:
Send messages directly from CRM to any WhatsApp number;
Receive and read messages from your contacts on the Bitrix24 screen;
Create automated and personalized cadence flows , using WhatsApp as a means of contact;
Keep the conversation history within your CRM up to date;
Count on a more stable, secure application with better support from Br24;
Generate even more results for your business!
And the big news is that the application has a PRO plan , where there is no need to use third-party integrators, that is, it is the entire solution in one place.

PowerZap WhatsApp API connects to the device's WhatsApp and integrates with the CRM. In addition to using the features that the integration with the platform allows, you can also monitor the connection status directly from your Bitrix24 without relying on a third-party platform, as the application has its own integration.

Current Powerzap Features and Functionality
All the features we list here refer to the Pro Plan, which is the most kuwait telemarketing data recommended, as it has the complete solution in a single application, without you having to depend on third parties.

Below we will discuss each of the plans, showing the differences between them. Keep reading to understand why PowerZap WhatsApp API is the ideal solution for your business:

Ease of connection
In just 2 steps, you can connect and the application is ready to use. Without the need to open a third-party platform, it is easy to integrate platforms.

More stability
Unlike platforms that require third-party integrators, where the application depends on external stability, now all integration is done within our PowerZAP. In other words, there is no need for extra layers to ensure the connection.

This ensures greater quality and stability, as the application itself manages all the sending and receiving of messages.

“It’s super stable and the sales team is very happy. Happy with the change” Thiago, NetCarros

During the testing period with our beta users alone, more than 250,000 messages were exchanged, with the aim of testing and validating the quality and stability of the connection when exchanging messages. Therefore, this is the key point that reinforces the differential present in our product: stability and reliability.

See feedback from Yuri, from Novva Imóveis:

“We used to use another WhatsApp app in Bitrix24 and it was a headache every week. With the new PowerZap, in our 3 weeks of use we didn’t have to reconnect the app or check if the messages were delivered to the clients, for us it really was a great improvement.” Yuri, Novva Imóveis

Quality in message exchange
The application was developed with the aim of solving the bottleneck of insecurity in the deliverability and receipt of messages , a recurring issue for those who use WhatsApp + Bitrix24 with third-party integrators.

Our team dedicated a lot of time to testing this point because we understand the importance of maintaining quality for our customers, which is why we were able to achieve very positive results in this regard.

Once conversations are received and recorded in the CRM, they remain in the platform's history, regardless of what happens to the device. In other words, the application has brought greater stability and security for those who want to integrate WhatsApp with Bitrix24.

>> Success story with WhatsApp + Bitrix24: Brokers innovates in customer service and preventive medicine

Unique and personalized support
Anyone who purchases our application, as well as anyone who has their Bitrix24 license with Br24, is guaranteed to have access to a specialized team that uses an intelligent service and support system so that you have all the help you need.

Whether it's to ask questions or get support in configuring and using the application.

>> To contact our support, simply access the help widget, located within the application, in the lower right corner, as shown in the example below:

No need to hire third parties
One of the biggest challenges our customers face is the need for support from other integrators. Whether due to lack of support or instability and difficulty in solving problems.

Therefore, we decided to dedicate more time to developing a complete solution, which includes not only a WhatsApp connector for Bitrix24, but also its own integrator, available in the Pro Plan.