Meet Bitrix24 Vega: new version with artificial intelligence for business and much more

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Bitrix24 Vega is the release of the month and promises to be a big hit next year. The Tasks, Feed, Chat and CRM sections now have a major boost: artificial intelligence for business with CoPilot. It comes to confirm that Bitrix24 is the only solution your business needs to operate in an organized, scalable and cost-effective way: all in a single software.

Good news for those who need to dive deeper into analytics: a BI builder within Bitrix24 optimizes the visualization of results, speeds up updates and provides much more complete reports.

To make teams even more collaborative, a new chat completely designed for smartphones and equipped with stickers, reactions and emojis promises to strengthen ties and reduce communication noise. For those who work remotely, the new calendar features will make meetings easier, eliminating geographical barriers once and for all.

And there’s much more! Keep reading and learn all the details about Bitrix24 Vega!

Bitrix24 Vega with CoPilot Launch: Artificial Intelligence for Business Boosts Productivity by Up to 30 Times
AI is here to stay and change the work routine for the better, and of course, Bitrix24 is no different. The most anticipated announcement of the last few months is already a reality for most of the software's users – some updates are gradual. The Bitrix24 CoPilot assistant is an artificial intelligence solution for businesses that helps teams save time when writing texts, handling customer calls and defining tasks, among other applications. It works 24 hours a day, 7 days a week, so you can save time and costs. The result? Teams that are up to 30 times more productive.

CoPilot AI enables call transcription in CRM and connects to any AI provider
It is no coincidence that Bitrix24 CRM is recognized globally as one of the most complete on the market. With the launch of Bitrix24 Vega , in addition to the possibility of adding multiple activity reminders, making the CRM even more proactive, the integration with CoPilot will revolutionize the way your company serves leads and customers.

The main new feature is intelligent call transcription. According to Amanda Konrad, Customer Success specialist at Br24 , CoPilot will help improve sales team productivity: “The tool transcribes calls integrated with Bitrix24, provides belgium telemarketing data summaries through comments, and understands and fills in specific fields when mentioned in the call,” she explains.

CoPilot's interpretation power is what stands out. If there is a future call and the initial information changes, CoPilot can identify and suggest changes to the operator. Without leaving Bitrix24, without having to copy and paste or listen to the same audio several times, no data will be left behind.

“CoPilot also has a chat within Bitrix24 that can help improve the productivity of all teams: in content production, in the way of guiding the client, in identifying pain points and in preparing proposals for the client’s next steps”, says Amanda.

Create a free Bitrix24 account and see how CoPilot works in practice!

Bitrix24 Vega launch with CoPilot. Screenshot of phone call summary.

Calendar in the new Bitrix24 takes into account time zones and multiple calendars
There are no more boundaries for remote work! The new Bitrix24 calendar is more prepared than ever to promote collaboration, without the need to install any additional apps and with improved viewing on your smartphone.

For Amanda, the ability to schedule calls within the team itself also simplifies communication between teams and peers, facilitating collaboration for teams that work hybrid, remotely or even in person.

Don't lose time zone in remote team meetings
When organizing a meeting in Bitrix24, the calendar will take into account the local time of each participant and display it in the event menu. This feature is extremely useful when your team is distributed across different time zones.

Crossing available times of multiple participants
When you receive an email invitation containing an iCal file, a new event will automatically be created in your calendar. Additionally, you can now share the link to available spots directly in the email, allowing attendees to choose the option that best suits them.

Calendar integrated into email and redesigned for mobile
You can now set the date and time ranges you’re available for, as well as the duration of each appointment. It’s now easier for other users to choose an available time slot from your calendar. Additionally, when scheduling a meeting with an external user and other members of your organization, the new Calendar will automatically take into account the available times of all participants.