How important is Customer Experience? Some data

[nurmohammadkhan]

We are dedicating an entire series of articles in our blog to the pharmaceutical sector: a huge, branched and complex Industry. And we decided to do it in a period in which, for this industry and many others, new opportunities for change have emerged, which derive largely from Digital Transformation.

We started from the advantages and applications of Big Data in the armenia whatsapp resource pharmaceutical sector , because we start from data and always arrive at individual people , with whom we can build a relationship, an increasingly close and tailored dialogue. This post will instead be dedicated to how to improve Customer Experience in the pharmaceutical sector .

Digital transformation is a revolution that, of course, goes beyond the pharmaceutical sector and has overwhelmed all economic and productive sectors, causing an unprecedented acceleration. It is now clear : the centrality of the customer is a direct consequence of this paradigm shift triggered by digital .