Customer Engagement Operations Consultant

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When a customer is considering a purchase, they inevitably compare your product with competitors. This is not a problem, but an opportunity: if you know who exactly you are being compared with, you can build a dialogue in such a way as to show your strengths and close objections . But how to collect and analyze competitor mentions systematically, rather than relying on scattered notes from managers? SalesAI solves this problem by automatically analyzing calls and creating a histogram of competitors mentioned. This allows companies to understand who they are really competing with in the eyes of their customers and use this knowledge to improve sales and marketing.


Contents [ Hide ] 1 Why is it important to analyze competitor russia whatsapp resource mentions? 2 How SalesAI Collects Competitor Data 3 Example of using competitor data 4 How to Use Data to Grow Sales 5 Conclusion 6 Similar Why is it important to analyze competitor mentions? Understanding which competitors are most frequently mentioned provides several key benefits: Identifying real alternatives. aa Companies often assume who their main competitors are, but the real data can be surprising. For example, instead of direct competitors, customers may be considering alternative solutions or even cheaper options. Adapting sales arguments. Knowing who you are being compared to, you can prepare specific arguments and cases that will show why your product solves the client's problems better .


Optimize your pricing strategy. If customers mention competitors because of price, it's a signal to reconsider your pricing policy or focus on the unique value of your product . Boost your marketing. Frequently mentioned competitors are a hint for creating materials that will remove customers' doubts in advance: comparative articles, case studies, reviews, and advertising campaigns. Product improvement . Repeated mentions of competitors on specific parameters (for example, functionality or convenience) are a reason to improve your offer. How SalesAI Collects Competitor Data SalesAI automatically analyzes conversations between managers and clients, recording and processing all mentions of competitors. The process looks like this: Speech recognition.