What to do with chronically late clients

[nusaibatara]

Let's get to the point. When you waste your time, you waste your money. When clients arrive late to your salon, it costs you money.

You probably already have a policy of rescheduling late clients. (If not, what are you waiting for?) These clients are a pain in the ass because every time a client is late, the responsibility falls on you.



Why is this so?
Your plans will be disrupted. When clients arrive late, all your orders will automatically be buy phone number list pushed back. This will make you appear disorganized to others. So why ruin your reputation with clients who respect your time?
You have to speed up to get everything done. Don't compromise the quality of your work for these clients.
Being late for others will cause the so-called butterfly effect. This means that honest clients who value your time may be angry because they arrived on time and now have to wait.
You come across as unprofessional. As mentioned above, disorganization equals unprofessionalism. And you don't want that, do you?
What to do with late clients? How can you handle such situations professionally? Read on.



Set Your Limits - Marketing for Salons



Set your limits.
In general, a client can be 5 minutes late.

If you have a client who shows up 15 minutes late, it may not be a big deal. Once or twice, just tolerate it. We're human and anything can happen.

If a client is late, write it down in your online diary, this way you will immediately know how many times they have been late. Once you see that a client is late for the third time in a row, this client can be considered a chronically late client. What to do with such late clients? Start charging them a so-called “late fee”.